Our Policies
CHECK-IN | JustIN Mobile App Download
We’ve made it extremely easy to check in with your smartphone. We’ve partnered with JustIn Mobile (powered by SALTO) to bring you a flawless, contactless experience. Simply scan or click the QR code to download the app at least one day prior to check in. If you’re in need of key cards during your stay, please stop by during our regular office hours.
The JustIn mobile app is compatible with Apple Store (left) Google Play (right) devices.
Check-in time is anytime after 3PM. Roam Inn will make every effort to honor special requests upon your arrival.
CHECK-OUT
Check-out is at 11 AM. If you require a later check-out, please contact the front desk.
CANCELLATION POLICY
All hotel room reservations have a 48-hour cancellation policy unless otherwise noted. Any changes on packages or rates to your reservation must be done 48 hours prior to your arrival date. Reservations that are not canceled within 48 hours are subject to a charge of one night’s stay plus tax.
DEPOSIT
All hotel room reservations require a deposit of one-night stay plus tax at the time of booking.
CASH PAYMENT
Roam Inn does not accept cash payments for rooms. We apologize for the inconvenience.
DEBIT CARDS
If you choose to use your debit card at check-in, Roam Inn will place a hold of the full anticipated dollar amount of your stay through your departure date, as well as an estimated hold for incidentals. Remaining funds due back to your debited account will be released upon check-out, which may take 4-15 business days to process. Additionally, your financial institution may have a contracted amount of time before the funds are released back to you, which can take up to 15 business days.
SMOKING POLICY
Roam Inn is a smoke-free property; No butts about it. (a $500.00 fine will be applied for smoking in our guest rooms.)
CANDLE, INCENSE, ESSENTIAL OILS
Candle, incense, essential oils (diffusing, vaporizing, etc.) are prohibited. These items and activities will be treated as smoking, a fine accessed, and the guest may be evicted with no refunds.
AGE RESTRICTIONS
Guests must be 21 years or older to check-in without a parent or legal guardian.
PROMOTION POLICY
If you choose to take advantage of any promotions offered through the hotel, please follow all restrictions associated with each offer. Management reserves the right to change or cancel all promotions.
NO IN-ROOM PARTY POLICY
Roam Inn enforces a NO IN-ROOM PARTY POLICY to ensure we can protect the hotel and our guests at all times. In the event of a disturbance one warning will be given to reduce noise. If this warning is not followed, the guest will forfeit all fees and must leave the hotel immediately.
NO IN-ROOM COOKING POLICY
Roam Inn enforces a very strict NO IN-ROOM COOKING POLICY. We ask that you do not bring with you electric stoves, ovens, microwaves, plug-in refrigerators, coffee makers, or any other cooking elements that need to be plugged in. If you fail to comply with our policy, guest will forfeit all fees and must leave the hotel immediately.
PET POLICY
No Pets